Refund policy

Thank you for shopping at RedStateSwag. We take great pride in providing premium clothing merchandise designed specifically for conservatives, Republicans, and all true-blooded Americans. If, for any reason, you are not completely satisfied with your purchase, we're here to help.

Returns

You have 15 days from the date of delivery to initiate a return for any eligible item. To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Please ensure that the merchandise is free from wear, stains, or any damage that would prevent us from reselling it as new.

To initiate a return, please follow these steps:

  1. Contact our Customer Support team at contact@redstateswag.com to notify us of your intention to return the item. Please provide your order number and a brief description of the reason for the return.

  2. Our Customer Support team will provide you with further instructions on how to proceed with the return.

  3. Pack the item securely in its original packaging, and ship it back to us at the address provided by our Customer Support team.

Please note that the customer is responsible for any return shipping costs, except in cases where the return is due to a defective or incorrect item received.

Refunds

Once we receive your returned item and inspect it to ensure it meets our return policy criteria, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to reflect in your account, depending on your payment provider's policies.

Exchanges

Unfortunately, we currently do not offer direct exchanges. If you wish to exchange an item, you will need to follow the return process as outlined above and then place a new order for the item you desire.

Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Gift cards
  • Intimate apparel (e.g., underwear, swimwear)
  • Customized or personalized items

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact our Customer Support team at contact@redstateswag.com within 7 days of receiving the order. We will work with you to resolve the issue promptly, which may include issuing a refund or sending a replacement item at no additional cost.

Contact Us

If you have any questions regarding our Return and Refund Policy, or if you need further assistance with a return, please don't hesitate to contact our Customer Support team at contact@redstateswag.com.